Bangladesh Association of Contact Center and Outsourcing (BACCO) is making every effort with the Government to achieve the Prime Minister's 'Digital Bangladesh Vision' as one of the front-line soldiers from ICT Sector.
Since our inception in 2011, we represent the Business Process Outsourcing (BPO) and Call Centre industry in Bangladesh. We advocate and work with all stakeholders in this industry to create the right ecosystem; to grow this industry by 1,00,000 of middle income sustainable jobs for our youths by 2025.
Among all events of BACCO, ‘BPO Summit Bangladesh’ has been the largest congregation of the IT stakeholders arranged by BACCO in association with ICT Division in the year 2015, 2016, 2018 and 2019. The BPO summits have played vital role in the development and growth of the BPO industry as from the graphs it is seen that, industry revenue amounted 300 USD in 2018 from 160 USD as a positive outcome of the summits as it gained full exposure of the international stakeholders.
Over the years, one of the key reasons behind the growth of BPO in Bangladesh has been the exte