About Us
Bangladesh Association of Contact Center and Outsourcing (BACCO)
Bangladesh Association of Contact Center and Outsourcing (BACCO) is the central trade body and advocacy group for the IT/ITES & BPO industry in Bangladesh. As a non-profit organization, BACCO plays a vital role in promoting the growth and deve
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WE ARE THERE FOR YOU
Current EC Committee
Senior Vice President
Md. Abul Khair
Chairman
Times ASL Call Center Limited
Director
Abdul Kader
Managing Director
Wisdom Valley Limited
Director
Mehdi Hasan Zulfiqar
Director
Monstarlab Enterprise Solutions Limited
Why Bangladesh?
we are world's
fastest growing economy
$2503
GDP per
Capita
65%
Young
Population
41st
Largest
Economy
98%
Mobile Penetration
62%
Internet Penetration
8.2%
GDP
Growth
MEMBERSHIP BENEFITS
BACCO is working to develop the BPO industry of Bangladesh and all the pioneer firms have joined this venture as a BACCO member. We are inviting you to join us on this journey to accomplish the vision of Digital Bangladesh.
Events
Our Latest News & Blog
15 December,2025
Take Off Istanbul 2025 - এ অংশগ্রহণ করলো বাক্কো প্রতিনিধিদল
তুরস্কের ইস্তাম্বুল এক্সপো সেন্টারে ১০–১১ ডিসেম্বর ২০২৫ অনুষ্ঠিত আন্তর্জাতিক উদ্ভাবন ও উদ্যোক্তা সম্মেলন Take Off Istanbul 2025-এ অংশগ্রহণ করলো বাংলাদেশের বিপিও ও আইটিইএস খাতের বাণিজ্য সংগঠন বাংলাদেশ অ্যাসোসিয়েশন অফ কন্ট্যাক্ট সেন্টার অ্যান্ড আউটসোর্সিং (বাক্কো)। বাক্কো সভাপতি জনাব তানভীর ইব্রাহীমের নেতৃত্বে এই প্রতিনিধিদল বৈশ্বিক মঞ্চে বাংলাদেশের বিপিও ও আইটিইএস খাতের সক্ষমতা তুলে ধরছে।
23 June,2025
‘BPO Summit Bangladesh 2025’ has concluded successfully
With tremendous excitement and vibrant participation, the sixth edition of one of the most significant, inclusive, and multidimensional events in Bangladesh’s ICT sector—BPO Summit Bangladesh 2025—concluded successfully on 21 and 22 June 2025 at Senaprangan, Dhaka. Organized by the Bangladesh Association of Contact Center and Outsourcing (BACCO), and supported by the ICT Division under the Ministry of Posts, Telecommunications and Information Technology, along with the Business Promotion Council under the Ministry of Commerce, the summit reflected a national commitment to the transformation and advancement of the BPO sector.
22 June,2025
BPO industry slowly embracing AI
The business process outsourcing (BPO) industry in Bangladesh, once known solely for voice-based customer service and back-office support, is cautiously but steadily embracing artificial intelligence (AI) to stay relevant in an evolving global market.
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