What SEIP is

The Bangladesh Skills for Employment Investment Program (SEIP) has been drawn up by the Government of Bangladesh toward skill improvement among the technical workforce of various occupations.  SEIP envisages improvement of job focused skills and up-skilling of the existing workforce toward ensuring availability of ‘required skills to industry standards’. The Program has been designed to provide for market responsive inclusive skills training activities among the selected training providers in the country. These training providers will thus be able to work with industry and help facilitate industry growth and increased employment of skilled workforce.  While pursuing its assigned skill enhancement activities, SEIP also envisages engaging in the process, through the apex policy making body, the National Skills Development Council (NSDC), various local industry associations and internationally recognized employer associations with substantial membership coverage of priority economic sectors and formally recognized by the government.

Objectives of SEIP

SEIP, over a period of 10 years, is to cover at least 15 priority sectors out of which 6 (six) sectors have been selected for training program under Tranche 1.  SEIP has also adopted a demand driven approach with effective inputs from Industry Skills Councils (ISCs), Employer Associations and Employers. These six priority sectors targeted initially by SEIP are:

*  Readymade Garments (RMG) & Textile

*  Construction

*  Information and Communication Technology (IT)

*  Light Engineering/Manufacturing

*  Leather and Footwear

*  Maritime

*  Travel and Tourism


What Bangladesh Association for Call Center and Outsourcing (BACCO) offers

BACCO has taken a dynamic initiative among others to train thousands of unemployed graduates/ diploma holders of the country of ages 18 to 40 in Business Process Outsourcing (BPO) such as; Call Centers; Data Entry; Accounting, HR, Healthcare, Legal Process, etc. and place them on jobs under Skills for Employment Investment Program (SEIP). This special project is run jointly by Skills Development Coordination and Monitoring Unit (SDCMU) of Finance Division under Ministry of Finance, Government of the People’s Republic of Bangladesh and BACCO. SDCMU is providing necessary financial support to BACCO which is basically provided by the Asian Development Bank (ADB) as loan to the Government of Bangladesh to provide assistance to 1.25 million youth by 2024 in the focus sectors.

A graduate/ diploma qualified jobless person who is interested to participate in SEIP training can receive details information regarding the project, benefits of training under this project, admission procedure in details and employment related information by calling the nearest BACCO Institute. After that interested person can decide and get admission for training in SEIP-BACCO project, receive training for 2 to 3 months depending on type of course on BPO, work in BPO sector in home and abroad and develop his/her career in this challenging but promising sector. It may be noted here that a trainee will not have to pay any charge for training under SEIP. Instead, the trainee will receive training contents and daily snacks free of cost and taka 100 per day as conveyance allowance. Finally, most of the trainees will be placed in suitable gainful jobs to build up their career in BPO sector.

List of Courses


 Name of Course


 Entry–Level Qualification


 Professional Customer Service (PCS)

 220 Hours (2.5 Months)

 Bachelor/Diploma Degree


 Professional Back Office Services (PBS)

 220 Hours (2.5 Months)

 Bachelor/Diploma Degree


 Professional Digital Content Management (PDCM)

 160 Hours (2 Months)

 Bachelor/Diploma Degree


 Advanced Customer Service

 240 Hours (3 Months)

 Bachelor/Diploma Degree


 BPO Operation Management

 260 Hours (2 Months)

 Bachelor/Diploma Degree

SEIP Institute

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